Return and Refund Policy

Return and Refund Policy

Store Name: KrispyBuy
Website: https://krispybuy.com
Email: heykrispybuy@gmail.com
Effective Date: 25 October 2026

At KrispyBuy, customer satisfaction is important to us. We want you to shop with confidence. If your order arrives damaged, defective, incorrect, or you are not satisfied with your purchase, please review our Return and Refund Policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that:

  • The product is unused, unworn, unwashed, and in its original condition.

  • The product is returned with its original packaging, tags, accessories, and any items included with the order, where applicable.

  • You provide your order number and a brief reason for the return.

  • The product is eligible for return under this policy.

Some products may have specific return conditions mentioned on their product pages.

2. How to Request a Return

To request a return:

  1. Email us at heykrispybuy@gmail.com within 7 days of receiving your order.

  2. Include your order number, the product name, and the reason for your return.

  3. If the item is damaged, defective, or incorrect, please attach clear photographs or a short video showing the issue.

  4. Our support team will review your request and share the return instructions if it is approved.

Please do not send products back before receiving return instructions from our team.

3. Refund Process and Timing

Once your return request is approved, we will explain the next steps. If the product needs to be returned, the refund will be initiated after the returned item is received and inspected, where applicable.

  • Refund approval: We will notify you once your return has been reviewed.

  • Refund processing: Approved refunds will generally be processed within 5–7 business days after the return is approved and any required inspection is completed.

  • Payment method: Refunds will generally be issued to the original payment method. For Cash on Delivery (COD) orders, we may request bank account or UPI details to process the refund securely.

  • Bank or payment provider delays: The time taken for the refunded amount to appear in your account may vary depend